Let's get your machine working
DC21 Motorhead™
Let's get your machine working
DC21 Motorhead™
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Cleaning the bin and cyclone
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More help required
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Troubleshooting
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Unusual noise
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Rattle noise
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Check hose inlet
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Check hose and Wand
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Check Power floor tool
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Check power to floor tool
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Check duct, bin and cyclone
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Wash the filter
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Washing the filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Check duct, bin and cyclone
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Check hose and Wand
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Check Power floor tool
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Issue resolved
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Whistle noise
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Grating or grinding noise
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Issue not resolved, please speak to our Customer Support Team
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Check Power floor tool
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Check Power floor tool
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Issue not resolved, please speak to our Customer Support Team
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Pick up issue
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Check the Dual mode floor tool
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Issue not resolved, please speak to our Customer Support Team
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Check duct, bin and cyclone
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Wash the filter
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Issue not resolved, please speak to our Customer Support Team
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Washing the filter - step by step
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Motorhead floor tool
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Check hose inlet
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Check Power floor tool
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Step by step
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Check the power floor tool connections
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Issue not resolved, please speak to our Customer Support Team
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Check the Motorhead
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Check hose inlet
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Check hose and Wand
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Check duct, bin and cyclone
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Check hose and Wand
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Musty or damp smell
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Visible issue
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Cable won't rewind
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Issue not resolved, please speak to our Customer Support Team
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Check Power floor tool
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Check Power floor tool
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Check the power floor tool connections
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Check the Mini turbine head
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Performance checks
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Washing the filter - video
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Check hose inlet
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Book a repair
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Spitting out dust
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Issue not resolved, please speak to our Customer Support Team
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User guide
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How to find the serial number
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How to store and carry your Dyson machine
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Attaching the accessories
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How to operate the brush control
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Emptying the bin
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Washing the filter
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Washing the filter - step by step
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Further help
DC21 Motorhead™
