Getting started
How to use your machine
Understanding the three cleaning modes
Choosing the right tool for the task
This is a carousel with slides. Use Next and Previous buttons to navigate, or jump to a slide with the slide dots.
Using the LCD screen
The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance reminders and blockage reports.
Using the LCD screen
The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance reminders and blockage reports.
See remaining run time
Pull the trigger for a few seconds to see remaining run time. The time displayed will take the cleaning mode, tool and floor type into account.
See remaining run time
Pull the trigger for a few seconds to see remaining run time. The time displayed will take the cleaning mode, tool and floor type into account.
Maintenance alerts
The screen will remind you when it's time to clean your filter to maintain optimum performance. It'll also inform you about blockages and how to clear them.
Maintenance alerts
The screen will remind you when it's time to clean your filter to maintain optimum performance. It'll also inform you about blockages and how to clear them.
Maintaining your machine
Useful tips
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Frequently asked questions
How long does the battery take to fully charge?A full charge takes up to 4.5 hours.
Can I leave my vacuum on charge?The battery is designed to be left on charge permanently, and this will ensure that the vacuum is fully charged when it's next used. Once the battery is fully charged, your machine won't use any more electricity.
Should I fully charge my vacuum after every use?We recommend fully charging your machine after every clean. This helps your vacuum's battery and monitoring system's algorithm to more accurately calculate and display remaining run time.
Does the screen use up the battery?The LCD screen only uses up to 1.5 watts of power, which won't noticeably impact run time.
Does this machine connect to the Dyson Link app?Your machine works independently and doesn't connect to the Dyson Link app.
How often should I clean the filter?The screen on your machine will remind you when it's time to clean the filter. This will usually be around once a month, but may be more frequent if you use your machine heavily.
What's the difference between Auto mode and Med mode?Both modes provide the optimal balance of power and run time. Auto mode only works with the High Torque cleaner head to automatically adapt between different floor types. Med mode is displayed instead of Auto mode when all other tools are attached.
How do I change the screen’s language?Press and hold the selection button beneath the screen for between 5 and 10 seconds to view the language list. Then press the selection button to scroll through the list. When you reach your preferred language, press and hold the button for between 2 and 4 seconds. If you've selected the wrong language, press and hold the button when the cross is displayed to return to the language list. Or to confirm the language, press the button to scroll to the tick and then press and hold.
Tools to tackle more
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Quick-release extension hose
Part No. 967490-01
Combines with other Dyson tools to provide a longer reach
Out of stock.
€30.75
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Quick-release mattress tool
Part No. 967763-01
Removes dust and dirt from upholstery and the floor
Out of stock.
€30.00
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Floor Dok™
Part No. 969944-04
The Dyson V11 vacuum drops into the dock, so it's easy to put away and ready to grab and go. It neatly stores one tool so that it's always there when you need it.
Out of stock.
€123.00
