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Support for your Dyson Airwrap™ styler

Support for your Dyson Airwrap™ styler

  • Frequently asked questions

    Why are there different Dyson Airwrap™ styler sets and attachments?

    Not everyone has the same hair type, or wants the same style. So we’ve designed different attachments to work for different hair types and create different styles. We’ve created two styling sets with attachments for specific hair types, and a set with attachments for multiple users or styles.

    What length of hair are the 30mm and 40mm Airwrap™ long barrels designed for?

    The long barrels are specially designed for hair that's longer than collarbone length. For long hair that's shorter than collarbone length, we recommend using the shorter 30mm Airwrap™ barrels and 40mm Airwrap™ barrels. Both the long and shorter barrels can work on long hair that's above or below the collarbone, but you'll get the best results if you use the recommended barrel for your hair length.

    Will the new attachments work with my styler?

    Yes. All of our attachments are fully compatible with every Dyson Airwrap™ styler.

    Why do you get two curling barrels in each size?

    Each pair of barrels has one clockwise and one anti-clockwise barrel, to create symmetrical curls and waves.

    How often do I need to clean the filter?

    The white LED on your styler will start to flash when it's time to clean your filter. Over time, hair products, dust and lint can clog the filter – restricting the airflow and preventing your styler from performing at its best. So it’s important to clean it when you’re prompted to.

    Can I use my styler when travelling to countries with different electrical voltages?

    Your styler has been precisely engineered for styling at the voltage of the country in which it was purchased. This allows it to run at optimum performance. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual, which can be found above.

    Does my hair have to be wet to start styling?

    Yes. For best results, start with freshly washed hair. All our brushes can be used on wet hair, but the barrels work best on damp hair. Use the Pre-styling dryer to dry hair to damp before styling with the barrels.

    Can I use my Dyson Airwrap™ styler on dry hair?

    We don’t recommend using the styler on dry hair because the style will not last. You can use a water spray to dampen hair if you don’t feel like washing it.