Popular queries
Please select the appropriate option
Refit the loop amplifier
Remove loop amplifier and refit it ensuring that there is no uneven gap between the Loop and the Main body.
Check fan feet
The blue tape used during transit should be removed before use.
Ensure all the feet are attached to the base of the machine.
Place the fan on a flat, non-slip surface.
Check the remote
Ensure correct button on remote is being pressed.
ON/OFF.
Oscillation On/Off.
Point the remote directly at the front of the machine while pressing the button.
Check the remote
Ensure correct button on remote is being pressed.
On/Off
Oscillation On/Off.
Point the remote directly at the front of the machine while pressing the button.
Test the remote
On/Off
Oscillation On/Off
Airflow
Sleep timer
Test the remote control
Ensure correct button on remote is being pressed.
Check remote control buttons
On/Off
Oscillation On/Off
Airflow
Sleep timer
Test the Main body controls
Press and hold the button on the Main body.
IEC 60879 Performance and construction of electric and circulating fans and regulators states that the distance over which a fans airflow is felt should exceed three times its width. Dyson AM06/7/8 far surpasses this requirement.
Test airspeed
Turn the airflow control to maximum.
Hold a sheet of newspaper approximately 1.5 meters (4.5') away from the product.
The paper should lift beyond 45 degrees.
Check and clean machine
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier
Clean with a dry or damp cloth.
Ensure that the narrow opening is free of obstructions.
Main body
Clean the shroud with a dry cloth.
Use a soft brush to clear any blockages from the holes.
Do not plug in or attempt to use the machine if the power cord is damaged.
Check the electrics
Check that the household electrics are on.
Check the plug and power cord for signs of damage.
Try the machine in a different plug socket.
Has this resolved the problem?
Test the machine
This may have been caused by an interruption in the electricity.
Unplug the machine and leave it for 10 seconds.
Plug in and test the machine.
Check and clean machine
The following areas should be checked and cleaned to maintain the machine's performance.
Loop amplifier - clean with a dry or damp cloth.
Main body - clean with a dry cloth.
Shroud - clean with a dry cloth or soft brush.
Do not use polish or detergent on any part of the machine.
Which part is broken?
Error code
If your machine displays an error code please turn the power off and unplug the machine for 60 seconds.
Please repeat this process up to 3 times if your machine displays an F4 error.
Plug the machine back in and retest.
Fit the base
Align the arrows.
Twist the Main body of the machine clockwise until it clicks and locks.
Fit the loop amplifier
Lower the loop amplifier onto the base, aligning the arrows.
Once aligned, turn the loop amplifier clockwise to lock.
Check for obstructions
Remove the loop amplifier from the telescope stand.
WARNING: Do not stand on the base.
Check the opening on the base of the loop for blockages.
Hold the Main body firmly and twist the telescope stand assembly anti-clockwise to unlock.
Check the telescope stand assembly for damage or obstructions.
Check the seal is fitted and seated correctly.
Try to fit the loop again.
Check loop amplifier
Check for damage on the loop amplifier.
Test the machine controls
Try the controls on the machine.
Press the button to turn the machine on or off.
Hold the button to change the airflow.
Test the remote control
Ensure correct button on remote is being pressed.
On/Off
Oscillation On/Off
Airflow
Sleep timer
Point the remote directly at the front of the machine while pressing the button.
Assemble the machine
Lower the Main body onto the base, aligning the arrows.
Turn the base clockwise until it clicks into place.
Lower the loop amplifier onto the base, aligning the arrows.
Once aligned, turn the loop amplifier clockwise to lock.
The remote control can be magnetically attached to the top of the loop.
Using controls on the machine
Press the Standby button on the appliance to turn ON/OFF.
Press and hold the Standby button on the appliance to adjust the airflow.
Airflow will increase to a maximum before decreasing.
The oscillation and timer functions cannot be operated without the remote control.
Serial number
The serial number can be found on the base of the machine.
Using the remote control
Standby On/Off.
Oscillation On/Off
Airflow control
Sleep timer
The oscillation and timer functions cannot be operated without the remote control.
Power
To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively, press the standby ON/OFF button on the Main body.
Attach the remote control to the top of the machine with the buttons facing down.
Oscillation
Toggle oscillation on or off with the remote.
Airflow
Airflow can be set by the airflow buttons on the remote.
Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.
Timer
To set the sleep timer, select the desired time. When the time reaches zero, the appliance will go into standby mode. To cancel, reduce the time until two dashes appear.
Further help
Dyson Cool™ pedestal fan
