Let's get your machine working
Dyson Omni-Glide+™Let's get your machine working
Dyson Omni-Glide+™
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How to empty the bin
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Issue resolved
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More help required
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Troubleshooting
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Unusual noise
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Grating or rattle
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Check for blockages
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Issue resolved
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Select floor tool
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Accessory blocked
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Check inlet
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Clear the bin
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Washing the filter - video
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Washing the filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Check Cleaner head
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Check Cleaner head
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Washing the brush bars
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Test the machine
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Check the bin inlet
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Pick up issues
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Machine is not picking up well
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Cutting out
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Power or electrical issue
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Intermittent power
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Pulsating
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Run time
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Machine has no power
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Blue flashing light
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Filter
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Washing the filter - step by step
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Damp or musty smell
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Damp or musty smell still present
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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The brush bar is not spinning on the floor tool
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Omnidirectional Fluffy™ cleaner head
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Replacement part required
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Washing the brush bars
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Replacement part required
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Quick-release Mini motorised head
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Filter blocking frequently
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Emptying the bin - step by step
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Scratches or marks on the wand
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Download the user guide
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How to get started
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Attaching the accessories
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Changing the battery
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Charging your machine's battery
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Installing the dock
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Screw installation
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Sticky pad installation
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How to wash the filter
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How to clean the floor tool
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Cleaning the quick-release mini motorised head
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Cleaning the Omnidirectional Fluffy™ cleaner head
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Washing the brush bars
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Cleaning your bin
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
€16.00
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
€16.00
€16.00
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Dock station with charging function is not working. You can solve this by ordering a new one below.
Dock station with charging function
Part no. 971239-01
Wall bracket with charging station for tidy storage of your vacuum cleaner and accessories.
€11.00
Dock station with charging function
Part no. 971239-01
Wall bracket with charging station for tidy storage of your vacuum cleaner and accessories.
€11.00
€11.00
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
€16.00
Bin
Part no. 965275-01
Replacement bin for your Dyson vacuum cleaner.
€16.00
€16.00
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Kinked Crevice tool is not working. You can solve this by ordering a new one below.
Kinked Crevice tool
Part no. 965257-01
€27.50
You might need a replacement part.
It looks like the Filter is not working. You can solve this by ordering a new one below.
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
€31.00
Filter
Part no. 965241-01
Replacement filter for your Dyson cordless vacuum.
€31.00
€31.00
You might need a replacement part.
It looks like the Omnidirectional Fluffy™ cleaner head is not working. You can solve this by ordering a new one below.
Omnidirectional Fluffy™ cleaner head
Part no. 965264-01
Manoeuvres in all directions for easy, quick pickups on hard floors.
€72.00
Omnidirectional Fluffy™ cleaner head
Part no. 965264-01
Manoeuvres in all directions for easy, quick pickups on hard floors.
€72.00
€72.00
You might need a replacement part.
It looks like the Mini-Motorised brush is not working. You can solve this by ordering a new one below.
Mini-Motorised brush
Part no. 971103-01
Mini-motorised brush removes animal hair and deep-seated dirt from upholstery.
€40.00
Mini-Motorised brush
Part no. 971103-01
Mini-motorised brush removes animal hair and deep-seated dirt from upholstery.
€40.00
€40.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Wand is not working. You can solve this by ordering a new one below.
Wand
Part no. 971032-01
Replacement wand for your Dyson Omniglide™ vacuum cleaner.
€27.50
Wand
Part no. 971032-01
Replacement wand for your Dyson Omniglide™ vacuum cleaner.
€27.50
€27.50
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.