Let's get your machine working
DC04 De Stijl™Let's get your machine working
DC04 De Stijl™
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Emptying the bin
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More help required
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Troubleshooting
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Unusual noise
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Grating or grinding noise
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Whistling noise
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Strong suction
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Check the Brush bar
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Issue not resolved, please speak to our Customer Support Team
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Check the airway
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Check Cleaner head
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Issue not resolved, please speak to our Customer Support Team
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Check duct, bin and cyclone
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Wash the filter
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Issue not resolved, please speak to our Customer Support Team
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Wash the filter
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Check duct, bin and cyclone
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Check the upright lock
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Weaker than usual
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Test the hose
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Check the Wand
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Check duct, bin and cyclone
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Check U-bend and hose cuff
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Check the duct, bin and cyclone
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Pick up issues
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Power or electrical issue
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No power
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Less than two hours
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Washing the filters
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Issue resolved
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More than two hours
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Issue not resolved, please speak to our Customer Support Team
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The switch is not working properly
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty smell
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Washing the filters
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Washing the filters - step by step
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Check the Brush bar control
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Issue not resolved, please speak to our Customer Support Team
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The Brush bar is not spinning on the floor tool
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Check for blockages
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Performance checks
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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Machine won't stand upright
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson machine
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User guide
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How to assemble your Dyson machine
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How to turn the Brush bar on and off
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How to use the accessories
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How to use the Mini turbine head
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How to carry your Dyson machine
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Serial number location
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How to remove a blockage from mini turbine
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Clean the bin and cyclone
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.