Let's get your machine working
DC15 All Floors™Let's get your machine working
DC15 All Floors™
-
-
Maintaining your Dyson machine
-
Cleaning the bin and cyclone
-
More help required
-
Troubleshooting
-
Pick up issue
-
Check the Brush bar
-
Check the Cleaner head
-
Check the Cleaner head
-
Issue resolved
-
Check the valve pipe
-
Check the bin and cyclone
-
Wash the filter
-
Issue not resolved, please speak to our Customer Support Team
-
Washing the filter - step by step
-
Check the Cleaner head
-
Performance
-
Issue not resolved, please speak to our Customer Support Team
-
Check Cleaner head
-
Issue not resolved, please speak to our Customer Support Team
-
Test the hose suction
-
Issue not resolved, please speak to our Customer Support Team
-
Check the hose
-
Check the valve pipe
-
Check bin and cyclone
-
Remove the Wand
-
Check the hose
-
Power or electrical issue
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
No power
-
Less than two hours
-
Checking for blockages
-
More than two hours
-
Clear the Cleaner head
-
Issue not resolved, please speak to our Customer Support Team
-
Unusual noise
-
Grinding noise
-
Issue not resolved, please speak to our Customer Support Team
-
Clear the Cleaner head
-
Issue not resolved
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
High pitched whistle
-
Issue not resolved, please speak to our Customer Support Team
-
Check the Wand
-
Check the hose
-
Clear the Cleaner head
-
Check the valve pipe
-
Wash the filter
-
Issue not resolved, please speak to our Customer Support Team
-
Unusual smell
-
Musty or damp smell
-
Issue not resolved, please speak to our Customer Support Team
-
Visible issue
-
Check the Brush bar
-
Issue not resolved, please speak to our Customer Support Team
-
Clear the Cleaner head
-
Has this resolved the performance issue?
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Spitting out dust
-
Bin base is jammed
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Refit the stabiliser
-
Issue not resolved, please speak to our Customer Support Team
-
Issue not resolved, please speak to our Customer Support Team
-
Cleaner head not sitting correctly
-
Issue not resolved, please speak to our Customer Support Team
-
How to assemble your Dyson machine
-
Issue resolved
-
How to use the Brush bar
-
How to carry your Dyson machine
-
How to start vacuuming
-
Using the Wand and tools
-
User guide
-
Emptying the bin
-
Washing the filter
-
Washing the filter
-
Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please call us to resolve this problem.
It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Clear bin
Part no. 908657-02
Replacement clear bin for your Dyson vacuum cleaner.
€39.36
Clear bin
Part no. 908657-02
Replacement clear bin for your Dyson vacuum cleaner.
€39.36
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.