Let's get your machine working
DC20 Stowaway Animal™
Let's get your machine working
DC20 Stowaway Animal™
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DC20
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Cleaning the bin and cyclone
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More help required
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Which floor tool is attached?
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Check the floor tool
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Issue resolved
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Check hose inlet
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Check for blockages
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Check the bin, cyclone and duct seal
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Issue not resolved, please speak to our Customer Support Team
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Remove the filter and test the suction
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Wash the filter
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Check bin, cyclone and duct seal
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Wash the filter
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Check the floor tool
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Check the floor tool
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Check the Turbine head
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Check if Turbine is spinning
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Brush bar not spinning
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Continue checks
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Replacement part required
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Check the Turbine head
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Replacement part required
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Check hose inlet
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Squeaking noise
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Turbine head
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Whistling noise
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Pick up issues
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power
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Less than two hours
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Washing the filter
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Washing the filter - step by step
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Issue resolved
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More than two hours
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Hot dusty smell
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Unpleasant smell
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Wash the filter
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Washing the filter - step by step
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Visible issue
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Check the Turbine head
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Cable won't rewind
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Machine spitting out dust
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Serial number location
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User guide
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Emptying the bin
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We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Further help
DC20 Stowaway Animal™
