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Let's get your machine working

Dyson Cinetic Big Ball Animal Extra™
Dyson Cinetic Big Ball Animal Extra™

Let's get your machine working

Dyson Cinetic Big Ball Animal Extra™

  

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Popular queries

Pick up issues

Brush bar issues

The machine is hard to push

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Wand isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

If you require this part please email us.

€27.06

Wand

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

If you require this part please email us.

€27.06

Please call us to resolve this problem.

It looks like the Hose isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

If you require this part please email us.

€46.12

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

If you require this part please email us.

€46.12

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Cleaner head isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Cleaner head

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 966679-01

Replacement clear bin for your Dyson vacuum cleaner.

If you require this part please email us.

€35.67

Clear bin

Clear bin

Part no. 966679-01

Replacement clear bin for your Dyson vacuum cleaner.

If you require this part please email us.

€35.67

Please call us to resolve this problem.

It looks like the Cleaner head isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Cleaner head

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Please call us to resolve this problem.

It looks like the Combination tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

If you require this part please email us.

€15.38

Combination tool

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

If you require this part please email us.

€15.38

Please call us to resolve this problem.

It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cyclone

Part no. 966728-05

Replacement cyclone for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Cyclone

Cyclone

Part no. 966728-05

Replacement cyclone for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Please call us to resolve this problem.

It looks like the Hose isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

If you require this part please email us.

€46.12

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

If you require this part please email us.

€46.12

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Stair tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Stair tool

Part no. 920756-01

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€4.30

Stair tool

Stair tool

Part no. 920756-01

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€4.30

Please call us to resolve this problem.

It looks like the Wand isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

If you require this part please email us.

€27.06

Wand

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

If you require this part please email us.

€27.06

You might need a replacement part.

It looks like the Soleplate is not working. You can solve this by ordering a new one below.

Soleplate

Part no. 966847-01

Replacement soleplate for your Dyson vacuum cleaner.

€33.82

Soleplate

Soleplate

Part no. 966847-01

Replacement soleplate for your Dyson vacuum cleaner.

€33.82

Out of stock.

€33.82

Keep me updated

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the C-clip isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

C-clip

Part no. 966379-01

Replacement c-clip for your Dyson vacuum cleaner.

€3.08

C-clip

C-clip

Part no. 966379-01

Replacement c-clip for your Dyson vacuum cleaner.

€3.08

How to install this part

Please call us to resolve this problem.

It looks like the Cleaner head isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Cleaner head

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Cleaner head isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Cleaner head

Cleaner head

Part no. 966377-01

Replacement cleaner head for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cyclone

Part no. 966728-05

Replacement cyclone for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Cyclone

Cyclone

Part no. 966728-05

Replacement cyclone for your Dyson vacuum cleaner.

If you require this part please email us.

€73.80

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 966679-01

Replacement clear bin for your Dyson vacuum cleaner.

If you require this part please email us.

€35.67

Clear bin

Clear bin

Part no. 966679-01

Replacement clear bin for your Dyson vacuum cleaner.

If you require this part please email us.

€35.67

Please call us to resolve this problem.

It looks like the Clear bin isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Clear bin

Part no. 966679-01

Replacement clear bin for your Dyson vacuum cleaner.

If you require this part please email us.

€35.67

Clear bin

Clear bin

Part no. 966679-01

Replacement clear bin for your Dyson vacuum cleaner.

If you require this part please email us.

€35.67

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Further help

Dyson Cinetic Big Ball Animal Extra™