Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Change your contact preferences.
Change your contact preferences.

Your basket is empty. Your basket has items in it
Secure Checkout

Let's get your machine working

DC47 Multi Floor™
DC47 Multi Floor™

Let's get your machine working

DC47 Multi Floor™

  

See all steps

Popular queries

Cable won't rewind

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 924015-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Clear bin

Clear bin

Part no. 924015-01

Replacement clear bin for your Dyson vacuum cleaner.

€23.37

Out of stock.

€23.37

Keep me updated

Please call us to resolve this problem.

It looks like the Combination tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Combination tool

Part no. 918068-02

Two tools in one, for versatile cleaning around the home.

€27.50

Combination tool

Combination tool

Part no. 918068-02

Two tools in one, for versatile cleaning around the home.

€27.50

Please call us to resolve this problem.

It looks like the Cyclone isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Cyclone

Part no. 925042-04

Replacement cyclone for your Dyson vacuum cleaner.

€60.27

Cyclone

Cyclone

Part no. 925042-04

Replacement cyclone for your Dyson vacuum cleaner.

€60.27

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 923769-03

Replacement hose for your Dyson vacuum cleaner.

€46.12

Hose

Hose

Part no. 923769-03

Replacement hose for your Dyson vacuum cleaner.

€46.12

Out of stock.

€46.12

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Post filter is not working. You can solve this by ordering a new one below.

Post filter

Part no. 924057-02

Replacement post filter for your Dyson vacuum cleaner.

€60.27

Post filter

Post filter

Part no. 924057-02

Replacement post filter for your Dyson vacuum cleaner.

€60.27

Out of stock.

€60.27

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Please call us to resolve this problem.

It looks like the Stair tool isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Stair tool

Part no. 914417-01

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€27.50

Stair tool

Stair tool

Part no. 914417-01

For vacuuming narrow or difficult-to-reach carpeted areas, such as stairs and corners.

€27.50

Please call us to resolve this problem.

It looks like the Wand handle isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Wand handle

Part no. 917276-05

Replacement wand handle for your Dyson vacuum cleaner.

€23.37

Wand handle

Wand handle

Part no. 917276-05

Replacement wand handle for your Dyson vacuum cleaner.

€23.37

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Learn more from your Dyson with the MyDysonᵀᴹ app

Download the MyDysonᵀᴹ app to register.

Enjoy quick access to personalised guides and 24/7 support.

Further help

DC47 Multi Floor™