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We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Please call us to resolve this problem.

It looks like the Post filter isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

€27.06

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

€27.06

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Battery E is not working. You can solve this by ordering a new one below.

Battery E

Part no. 967834-07

This battery is only compatible with machines that feature serial numbers starting with G1M, E4Z, TT8, RA5, ZW8, RA6, YA6. Before purchasing please check this to understand which battery your machine needs.

€78.00

Battery E

Part no. 967834-07

Part no. 967834-07

€78.00

Battery E

Part no. 967834-07

€78.00

Please call us to resolve this problem.

It looks like the Main body isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body

Part no. 967812-01

This main body is only compatible with machines that feature serial numbers starting with YM8. Before purchasing please check this to understand which main body your machine needs.

€60.27

Main body

Part no. 967812-01

This main body is only compatible with machines that feature serial numbers starting with YM8. Before purchasing please check this to understand which main body your machine needs.

€60.27

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Quick-release Mini motorised tool is not working. You can solve this by ordering a new one below.

Quick-release Mini motorised tool

Part no. 967479-01

Tackles hair and ground-in dirt in confined spaces.

€46.12

Quick-release Mini motorised tool

Part no. 967479-01

Tackles hair and ground-in dirt in confined spaces.

€46.12

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Quick release wand (Titanium) is not working. You can solve this by ordering a new one below.

Quick release wand (Titanium)

Part no. 967477-07

Quick release wand for your Dyson vacuum cleaner.

€35.67

Quick release wand (Titanium)

Part no. 967477-07

Quick release wand for your Dyson vacuum cleaner.

€35.67

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Clear bin is not working. You can solve this by ordering a new one below.

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

Clear bin

Part no. 967699-01

Replacement clear bin for your Dyson vacuum cleaner.

€35.67

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

€27.50

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

€27.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 967698-12

Replacement cyclone for your Dyson vacuum cleaner.

€51.66

Cyclone

Part no. 967698-12

Replacement cyclone for your Dyson vacuum cleaner.

€51.66

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 967741-01

A docking station for stowing your Dyson cord-free vacuum and two tools. Wall mountable.

€17.84

Docking station

Part no. 967741-01

A docking station for stowing your Dyson cord-free vacuum and two tools. Wall mountable.

€17.84

Please call us to resolve this problem.

It looks like the Main body isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body

Part no. 967812-01

This main body is only compatible with machines that feature serial numbers starting with YM8. Before purchasing please check this to understand which main body your machine needs.

€60.27

Main body

Part no. 967812-01

This main body is only compatible with machines that feature serial numbers starting with YM8. Before purchasing please check this to understand which main body your machine needs.

€60.27

You might need a replacement part.

It looks like the Quick-release Mini motorised tool is not working. You can solve this by ordering a new one below.

Quick-release Mini motorised tool

Part no. 967479-01

Tackles hair and ground-in dirt in confined spaces.

€46.12

Quick-release Mini motorised tool

Part no. 967479-01

Tackles hair and ground-in dirt in confined spaces.

€46.12

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please call us to resolve this problem.

It looks like the Post filter isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

€27.06

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

€27.06

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Quick release wand (Titanium) is not working. You can solve this by ordering a new one below.

Quick release wand (Titanium)

Part no. 967477-07

Quick release wand for your Dyson vacuum cleaner.

€35.67

Quick release wand (Titanium)

Part no. 967477-07

Quick release wand for your Dyson vacuum cleaner.

€35.67

Please call us to resolve this problem.

It looks like the Main body isn't working. We know how to fix it – we just can’t do it online.

One of our Dyson experts can help you get the parts or assistance you need.

Main body

Part no. 967812-01

This main body is only compatible with machines that feature serial numbers starting with YM8. Before purchasing please check this to understand which main body your machine needs.

€60.27

Main body

Part no. 967812-01

This main body is only compatible with machines that feature serial numbers starting with YM8. Before purchasing please check this to understand which main body your machine needs.

€60.27

Further help

Dyson V8 Animal Extra Vacuum

Let's get your machine working

Let's get your machine working

Charging the battery

Issue resolved

Troubleshooting

Troubleshooting

Power or electrical issue

Machine cutting out

Issue not resolved, please speak to our Customer Support Team

Machine is pulsating

Accessory blocked

Issue resolved

Check the bin

Checking for blockages - Wand

Filter

Issue not resolved, please speak to our Customer Support Team

Washing the filters - step by step

Direct drive cleaner head

Mini motorised head

Soft roller cleaner head

Pulsating without tools

Machine is pulsating

Filter

Washing the filter - step by step

Filter has been washed, machine is still pulsating

Replacement part required

Machine is pulsating

Issue not resolved, please speak to our Customer Support Team

Machine will not turn on

Issue not resolved, please speak to our Customer Support Team

Battery

Replacement part required

Replacement part required

Replacement part required

No light

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Machine run time

Unusual noise

Grating or rattle

Grating or rattle

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Check the floor tool

Direct drive cleaner head

Replacement part required

Mini motorised head

Replacement part required

Soft roller cleaner head

Pick up issues

Machine is pulsating

Pick up issues

Unusual smell

Issue not resolved, please speak to our Customer Support Team

Unusual smell

Unusual smell

Damp or musty smell still present

Issue resolved

Filter

Washing the filter - step by step

Filter has been washed, machine is still pulsating

Visible issue

Brush bar not spinning/spinning intermittently

The Brush bar does not spin on any head

Replacement part required

Replacement part required

The bin inlet flap is jamming

Replacement part required

A part is difficult to remove

A part is difficult to remove

The cyclone and bin

A part is difficult to remove

Part broken

Replacement part required

Replacement part required

Replacement part required

Replacement part required