Washing the filters

Please follow the steps in the video.

Remove the bin and cyclone

Press the release to remove the cyclone assembly from the cylinder.

Remove the pre-filter

With the bin removed, pull the pre-filter out from the top of the cyclone.

Remove the post-filter

Turn the central locking dial on the outer cover of the ball anti-clockwise until the cover is released.

Lift off the cover, place your fingers under the two raised tabs and lift out the filter.

Wash the pre-filter

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash the post-filter

Run cold water through the filter until the water runs clear.

Tap the filter on the plastic rim only to ensure all excess water is removed.

Drying the pre-filter

Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.

Drying the post-filter

Leave to dry completely for a minimum of 24 hours.

Refit the pre-filter

Reinsert the pre-filter into the top of the cyclone and close the lid on the assembly.

Refit the post-filter

Replace the post-filter and post-filter cover.

Refit the bin

Refit the cyclone back onto the cylinder and ensure it clicks into place.

Test the suction

When checking the suction it's normal to hear a pulsating noise; this is a protection feature of the digital motor.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Check for blockages

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Remove the base plate

To gain access to blockages in the floor tool, remove the soleplate by using a coin to loosen the screw marked with a padlock.

Check the opening for blockages and remove as necessary.

Refit the base plate and lock it in place.

Refit the Brush bar and end cap.

Test the machine

Reassemble and test the machine.

Check the extension tube, Wand handle and hose

Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.

Remove the Wand handle from the hose by pressing the release catch on the hose.

Remove the hose by pressing the release catch.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Check the duct and hose inlet

Press the release button at the top of the handle and remove the bin from the machine.

Check the duct grille and hose inlet for damage or blockages and remove as necessary.

Check the cyclone and bin for damage or blockages and remove as necessary.

Reassemble and test the machine.

Washing the filters

Please follow the steps in the video.

Remove the bin and cyclone

Press the release to remove the cyclone assembly from the cylinder.

Remove the pre-filter

With the bin removed, pull the pre-filter out from the top of the cyclone.

Remove the post-filter

Turn the central locking dial on the outer cover of the ball anti-clockwise until the cover is released.

Lift off the cover, place your fingers under the two raised tabs and lift out the filter.

Wash the pre-filter

Run cold water through the open end of the filter for approximately 10 seconds.

Turn the filter up side down and tap 10 times.

Squeeze and twist the filter.

Repeat until clean.

Wash the post-filter

Run cold water through the filter until the water runs clear.

Tap the filter on the plastic rim only to ensure all excess water is removed.

Drying the pre-filter

Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.

Drying the post-filter

Leave to dry completely for a minimum of 24 hours.

Refit the pre-filter

Reinsert the pre-filter into the top of the cyclone and close the lid on the assembly.

Refit the post-filter

Replace the post-filter and post-filter cover.

Refit the bin

Refit the cyclone back onto the cylinder and ensure it clicks into place.

Check the extension tube, Wand handle and hose

Separate the extension tube from the Wand handle by pressing the release catch on the Wand handle.

Remove the Wand handle from the hose by pressing the release catch on the hose.

Remove the hose by pressing the release catch.

Check the extension tube, Wand handle and hose for blockages and remove as necessary.

Check the duct and hose inlet

Press the release button at the top of the handle and remove the bin from the machine.

Check the duct grille and hose inlet for damage or blockages and remove as necessary.

Check the cyclone and bin for damage or blockages and remove as necessary.

Reassemble and test the machine.

Removing the bin

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.

The carrying handle will be released. Remove the cyclone and clear bin unit.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Separate the bin and cyclone

To access the shroud, ensure the bin is empty and bin base is open. Press release button to remove bin.

Clean the shroud

WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.

Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.

Clean the bin

The clear bin can be cleaned using clean water.

Ensure the bin is completely dry before reassembling the machine.

Refitting the bin

Close the clear bin base so that it clicks into place and is secure.

When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.

Close the handle down until it clicks into place.

Test the suction

A whistle suggests that air is escaping due to a missing seal or blockage.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Thermal cut out

Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.

Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.

Test the suction

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Washing the filters

Check electrical supply

Is the power cord or plug damaged?

Are the other household appliances working?

Does the vacuum work when plugged into another socket?

A damp or musty smell is caused when dust in the cyclone has come into contact with water.

It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell.

Additionally the smell may occur if the filter goes back into the machine wet.

Removing the bin

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.

The carrying handle will be released. Remove the cyclone and clear bin unit.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Separate the bin and cyclone

To access the shroud, ensure the bin is empty and bin base is open. Press release button to remove bin.

Clean the shroud

WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.

Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.

Clean the bin

The clear bin can be cleaned using clean water.

Ensure the bin is completely dry before reassembling the machine.

Refitting the bin

Close the clear bin base so that it clicks into place and is secure.

When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.

Close the handle down until it clicks into place.

Check for blockages

Checking the Turbine head openings.

With the Turbine head removed, check the openings on the tool for blockages and remove as necessary.

Unlock the Brush bar end cap

Use a coin to unlock the fastener marked with a padlock.

Remove the Brush bar

Carefully remove the Brush bar and clear any debris.

Using the cable

Ensure the machine is switched off.

Unplug the machine before rewinding the cable.

If the cable does not rewind, firmly pull it out and fully extend it until the red tape is visible.

The cord rewind button needs to be pressed down firmly to retract the cord for storage after use. When the button is pressed down far enough you should feel and hear a click, and the cord will retract.

Test the suction

If the machine is spitting out dust, there may be a blockage.

Remove the floor tool from the extension tube by pressing the release catch on the end of the extension tube.

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Place your hand over the end of the extension tube and test the suction.

Please open the PDF for the user guide.

Quick start guide

Please follow the steps in the video.

What's in the box?

• Vacuum cleaner.
• Extension tube.
• Wand handle.
• Dual cavity flat head
• Hose assembly.
• Accessory tools.
• User guide.

Assembling your machine

Attach the hose to the hose inlet on the front of the machine.

Clip the hose to the rear of the Wand handle.

Clip the Wand handle to the extension tube.

Press the release catch on the extension tube to extend, ensuring it 'clicks' into place.

Attach the floor tool to the extension tube.

Insert the tools into the holster and attach to the extension tube.

How to start vacuuming

• Always extend the power cord fully to the red tape before use.
• To switch 'ON' or 'OFF' press the power button located as shown.

Tools

Attach the accessory tools to either the extension tube, Wand handle or the hose as shown below, ensuring they click into place.

Using the Turbine head

Please follow the steps in the video.

Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?"

Using the Turbine head

When you start the machine the turbine tool is set to the brush on mode.

Change the suction between low and high power.

Turn the Brush bar on/off.

How to attach the accessories

Attach the accessory tools to either the extension tube, Wand handle or the hose as shown below, ensuring they click into place.

Using the extension tube

Press the release catch on the extension tube to extend fully, ensuring it 'clicks' into place.

Rewinding the cable

Ensure the machine is switched off.

Unplug the machine before rewinding the cable.

To retract the cable, press the button firmly until it clicks and the cable rewinds.

Storing the tools

• Attach the tools to the tool holster.
• Clip the tool holster to the extension tube.

• Press the red button and collapse the extension tube fully.
• Store the floor tool by inserting it in the clip at the back of the Main body.

Carrying your Dyson machine

Carry the machine by the main handle on the body.

Do not press the cyclone release button or shake the machine when carrying or the cyclone could disengage, fall off and cause injury.

Serial number location

Underneath the machine between the wheels.

Removing the bin

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.

The carrying handle will be released. Remove the cyclone and clear bin unit.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Separate the bin and cyclone

To access the shroud, ensure the bin is empty and bin base is open. Press release button to remove bin.

Clean the shroud

WARNING: Do not use detergents, polishes or air fresheners to clean the clear bin.

Clean the cyclone shroud with a dry cloth or brush. Do not use water to clean the cyclone.

Clean the bin

The clear bin can be cleaned using clean water.

Ensure the bin is completely dry before reassembling the machine.

Refitting the bin

Close the clear bin base so that it clicks into place and is secure.

When refitting, locate the slot on the bottom of the bin onto a large tab on the lower duct.

Close the handle down until it clicks into place.

Removing the bin

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.

To remove the cyclone and clear bin, push the release button to the side of the carrying handle, as shown.

The carrying handle will be released. Remove the cyclone and clear bin unit.

Emptying the bin

To release the dirt, press the red bin release button.

NB: To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully. Seal the bag tightly, dispose as normal.

Close the clear bin base so it clicks into place and is secure.

Refitting the bin

Place the clear bin and cyclone into position on the front of the Main body. The recess in the base of the clear bin must fit onto the lug on the locator bracket.

Push the carrying handle down so it clicks into place on the top of the clear bin and cyclone, ensuring it is secure.