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Dyson Airblade V hand dryerLet's get your machine working
Dyson Airblade V hand dryer
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Script selection
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Cleaning instructions
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More help required
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Troubleshooting
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Cosmetic damage
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Part broken
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Issue not resolved
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Issue not resolved
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Cable entry
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Issue not resolved
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Check cleaning
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Cosmetic damage
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Replacement part required
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Replacement part required
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Issue not resolved
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Cosmetic scratch
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Cosmetic damage
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Issue not resolved
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Issue not resolved
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Issue not resolved
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Issue not resolved
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More help required
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Issue resolved
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Air feeling hot/weak
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No fault found
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Check filter
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Issue not resolved
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Issue not resolved
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Dry time issue
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Issue resolved
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Check for blockages
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Check filter
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Replacement part required
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Replacement part required
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Issue resolved
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Noise issue
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Different noise then usual
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Louder than usual or rattling
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Low footfall
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Product not secure
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Issue resolved
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Replacement part required
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Replacement part required
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High footfall
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Product not secure
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Replacement part required
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Replacement part required
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Quieter than usual
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Replacement part required
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Filter check
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Replacement part required
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Replacement part required
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Power issue
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No power
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Check the electrics
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Check distance
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Confirm footfall
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Low footfall
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Replacement part required
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Yes - resolved
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High footfall
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Replacement part required
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Replacement part required
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Issue resolved
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Installation - video
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How to install your hand dryer - step by step
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Intermittent power or cutting out
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Installation - video
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Check distance
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Check number of machines
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Check power
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Yes
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Issue not resolved, please speak to our Customer Support Team
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Check installation
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Check power
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Issue not resolved, please speak to our Customer Support Team
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Machines are too close
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How to install your hand dryer - step by step
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Installation - video
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How to install your hand dryer - step by step
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Installation - guide
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Replacing the Main body
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Replacing the main body- step by step
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Changing filter video
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Replacing the HEPA filter - step by step
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Popular queries
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
The Dyson guarantee
'How to ' videos and tips
To help you get the most from your machine. Quick and easy.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement
Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
The Dyson guarantee
'How to ' videos and tips
To help you get the most from your machine. Quick and easy.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement
Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
01-475-7109
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
Please select the appropriate option
Cleaning instructions
The cleaning guide is available at the link above.
To keep your Airblade looking new, ensure that all surfaces of the Airblade hand dryer are cleaned daily with a soft cloth and a nonabrasive/non-caustic cleaning solution.
Wipe down the fascia daily to avoid mineral deposits and build up of debris. Clean the floor and wall beneath and around the unit. This may be required more regularly in high use areas.
The following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty.
Do not use:
- Alcohol-acid mixes
- Alcohol
- Solvent / oil-based products
- Quaternary ammonium
- Alkali-bleach mixes
- Foaming ingredients
- Bleach or abrasive cleaners
- Do not pressure wash
Please select the appropriate option
Please select the appropriate option
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Please select the type of damage
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
This part is no longer available. Please contact our Helpline to discuss the available options. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
What is the issue with the cable entry?
While the cable entry can be either from the left or right side, if the wrong side has been removed upon installation or you wish to change the side after installation, we must make you aware that this is not possible unless a replacement Main body is ordered
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Dyson guidelines
To keep your Airblade looking new, ensure that all surfaces of the Airblade hand dryer are cleaned daily with a soft cloth and nonabrasive/non-caustic cleaning solution.
Wipe down the fascia daily to avoid mineral deposits and build-up of debris. Clean the floor and wall beneath and around the unit. This may be required more regularly in high use areas.
The following chemicals are some that are harmful to the unit and should not be used. The use of these will invalidate the warranty.
Do not use:
Alcohol-acid mixes
Alcohol
Solvent /oil-based mixes
Quaternary ammonium
Alkali-bleach mixes
Foaming ingredients
Bleach or abrasive cleaners
Do not pressure wash
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please note that the cost of replacement or repair will not be covered if the damage is due to vandalism.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please note that the replacement part or parts may not be covered by the guarantee. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Machine working normally
Please note that when using our product (and any other hands under, wall mounted hand dryer) that the water from wet hands is blown off into the air and if there is a collection of water on the wall, this can be easily wiped away as part of the regular cleaning regime in the washroom.
If the water on the wall is an issue, especially for porous surfaces, consider the use of a splash back or non-porous wall surface (e.g. ceramic tile).
Please select the appropriate option
Please note: this product will generate some warming of the air when used constantly in busy locations. This will appear in high ambient air temperature, or when drawing hot air from a localised heat source. This is normal.
There is no fault with the Airblade. The product will generate some warming of air when in use in busy locations.
Please ensure that you clean the grilles and blades when fitting the new filter.
How long does it take to dry hands?
There is no fault with the Airblade. Testing has shown that our hand dryers have a 15 second dry time.
Please check the Air knives and inspect for external blockages.
Please ensure that you clean the grilles and blades when fitting the new filter.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
No issue with the machine
This would indicate that the machine is working as intended.
Please select the appropriate option
In what way does it sound different?
Check the product is securely attached
Ensure the product is securely attached to the back plate by the two bolts on either side of the unit.
Ensure the backplate is attached securely to the wall with four fixing screws.
Please secure the product to the back plate and retest.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Check the product is securely attached
Ensure the product is securely attached to the back plate by the two bolts on either side of the unit.
Ensure the backplate is attached securely to the wall with four fixing screws.
Please secure the product to the back-plate and retest.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please ensure that you clean the grilles and blades when fitting the new filters. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please select the appropriate symptom
Please switch the power supply off and on and leave for 2 minutes for the unit to calibrate.
WARNING: Do not use the unit during this calibration period.
Check operating distance
Please follow the steps in the video.
There may be a problems with the electrical power supply and not the Airblade.
This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.
Please ensure that the earth wire is connected.
This part will need to be fitted by a qualified individual. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Please ensure that you clean the grilles and blades when fitting the new filters. Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Replacement parts for your hand dryer can be fitted by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
This must be fitted by a qualified individual.
Installation video
Please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Has reassembling the machine resolved the problem?"
Installation of your Airblade should be carried out by carefully following the instructions given in the installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Has reassembling the machine resolved the problem?
Preparation
Installing the Dyson Airblade Tap hand dryer is easy - all you need are a few simple tools.
Choosing a suitable location
The main unit should be mounted on a flat wall in a dry location. Access to a power source and mixed water supply is required.
Instructions
Unpack and remove product.
Install tap by feeding wiring through hole in sink and screw in place.
Install hose by feeding wiring through hose and screw on to tap.
Remove motor bucket from backplate
Unscrew and remove the electrics and water pipe cover.
Place backplate at desired place on wall and mark and drill holes.
Secure backplate to wall.
Connect communications cable and hose.
Wire power cable and install electrics cover ensuring all screws are tightened.
Connect water supply and install cover, screwing into place.
Attach motor bucket to complete installation.
Note: tall taps are installed in the same way
Please switch the power supply off and on and leave for 2 minutes for the unit to calibrate.
WARNING: Do not use the unit during this calibration period.
This must be fitted by a qualified individual.
Installation video
Please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Has reassembling the machine resolved the problem?"
Installation of your Airblade should be carried out by carefully following the instructions given in the installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Has reassembling the machine resolved the problem?
Check operating distance
Please follow the steps in the video.
There may be a problems with the electrical power supply and not the Airblade.
This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.
Please ensure that the earth wire is connected.
Check installation guidelines
There must be a minimum space of 220mm between the machines.
Isolate the machine by switching OFF any adjacent machines.
For further information on this please view the attached installation guide.
There may be a problems with the electrical power supply and not the Airblade.
This can be resolved by having a qualified electrician check the power to the unit, ensuring that the voltage supply corresponds to the rating plate and that the unit is wired correctly on the backplate.
Please ensure that the earth wire is connected.
Please remove the machine situated in the middle to increase the gap between the units.
Preparation
Installing the Dyson Airblade Tap hand dryer is easy - all you need are a few simple tools.
Choosing a suitable location
The main unit should be mounted on a flat wall in a dry location. Access to a power source and mixed water supply is required.
Instructions
Unpack and remove product.
Install tap by feeding wiring through hole in sink and screw in place.
Install hose by feeding wiring through hose and screw on to tap.
Remove motor bucket from backplate
Unscrew and remove the electrics and water pipe cover.
Place backplate at desired place on wall and mark and drill holes.
Secure backplate to wall.
Connect communications cable and hose.
Wire power cable and install electrics cover ensuring all screws are tightened.
Connect water supply and install cover, screwing into place.
Attach motor bucket to complete installation.
Note: tall taps are installed in the same way
What sort of smell?
Switch off the unit. Do not use it until a Dyson engineer attends.
This must be fitted by a qualified individual.
Installation video
Please follow the steps in the video.
Find the text version of the step-by-step guide instead, under "Is there anything else we can help you with?"
Installation of your Airblade should be carried out by carefully following the instructions given in the installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
Is there anything else we can help you with?
Preparation
Installing the Dyson Airblade Tap hand dryer is easy - all you need are a few simple tools.
Choosing a suitable location
The main unit should be mounted on a flat wall in a dry location. Access to a power source and mixed water supply is required.
Instructions
Unpack and remove product.
Install tap by feeding wiring through hole in sink and screw in place.
Install hose by feeding wiring through hose and screw on to tap.
Remove motor bucket from backplate
Unscrew and remove the electrics and water pipe cover.
Place backplate at desired place on wall and mark and drill holes.
Secure backplate to wall.
Connect communications cable and hose.
Wire power cable and install electrics cover ensuring all screws are tightened.
Connect water supply and install cover, screwing into place.
Attach motor bucket to complete installation.
Note: tall taps are installed in the same way
Is there anything else we can help with?
Installation guide
To view the installation guide, please select the above link.
Is there anything else we can help you with?
Replacing the Main body
Remove the two security screws from the sides of the Main body.
Swing the Main body unit up and unhook from the top rim of the backplate.
Hook the new Main body over the top rim of the backplate.
Insert and tighten the two security screws into the side of the Main body.
How to replace the filter
Replacement parts for your hand dryer can be carried out by carefully following the instructions given in the replacement pack and installation guide. If in any doubt, consult a qualified electrician or contact the Dyson Helpline for support.
If required for high usage environments, a Dyson filter change kit provides everything needed to change the unit's HEPA filter.
The air inlets should be regularly checked to ensure that they are free from dust and debris. Wiping the inlets with a soft cloth should be sufficient to remove dust and debris. If the air inlets get clogged, further cleaning or a filter change may be required.
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Changing the filter
Remove the two anti-tamper screws from the Main body using the service tool provided.
Lift the Main body up from the bottom and remove from the backplate.
Release the four catches.
Lift out both of the older HEPA filter housing assemblies.
Push both of the replacement HEPA filter housing assemblies in place, ensuring the catches on the top are facing up and the catch on the side is towards the top of the unit.
Fasten the four catches.
Hook the Main body of the unit over the top rim of the backplate. Swing the Main body of the unit down on to the backplate. (For installations with the cable entry on the side, ensure that the side bracket seal is correctly seated against the Main body).
Insert and tighten the two security screws into the side of the Main body as illustrated. Recommended torque of 0.5-0.7NM.