Let's get your machine working
Dyson Cool™ desk fanLet's get your machine working
Dyson Cool™ desk fan
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Cleaning the machine
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AM06
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Troubleshooting
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power but the LED is on
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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LED won't disappear
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Machine will not turn on
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Machine will not turn on
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Machine will not turn on
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Whining or whistling noise
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Performance
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Airflow not as powerful
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Airflow not as powerful
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Airspeed won't change
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Airspeed won't change
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Airspeed won't change
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Replacement part required
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Remote control doesn't work
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Main body
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There's a problem with the oscillation
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My machine is not oscillating
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Remote control
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Remote control
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Test the machine
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The oscillation won't turn off
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Dusty
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Visible issue
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Remote control doesn't work
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Issue not resolved, please speak to our Customer Support Team
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How to fit the loop amplifier
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Issue not resolved, please speak to our Customer Support Team
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There's a problem with the tilt mechanism
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How to assemble your Dyson machine
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Issue resolved
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How to use the controls on the machine
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How to use the remote control
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How to find the serial number
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Getting started
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How to use your Dyson machine
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User guide
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Replacing the remote control battery
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We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please call us to resolve this problem.
It looks like the Remote control isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.