Let's get your machine working.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Flyaway attachment is not working. You can solve this by ordering a new one below.

Flyaway attachment

Part no. 971618-01

Our latest technology hides flyaways in one pass. For a smooth, shiny finish.

€35.00

Flyaway attachment

Part no. 971618-01

Our latest technology hides flyaways in one pass. For a smooth, shiny finish.

€35.00

Out of stock.

€35.00

Keep me updated

You might need a replacement part.

It looks like the Gentle air attachment is not working. You can solve this by ordering a new one below.

Gentle air attachment

Part no. 969749-03

Fast yet gentle styling for fine hair and sensitive scalps.

€39.00

Gentle air attachment

Part no. 969749-03

Fast yet gentle styling for fine hair and sensitive scalps.

€39.00

You might need a replacement part.

It looks like the Smoothing nozzle is not working. You can solve this by ordering a new one below.

Smoothing nozzle

Part no. 967715-03

Dry and style your hair simultaneously with gentle, low-speed airflow.

€39.36

Smoothing nozzle

Part no. 967715-03

Dry and style your hair simultaneously with gentle, low-speed airflow.

€39.36

Out of stock.

€39.36

Keep me updated

You might need a replacement part.

It looks like the Styling concentrator is not working. You can solve this by ordering a new one below.

Styling concentrator

Part no. 967716-02

Style your hair one section at a time with precise, controlled airflow.

€23.37

Styling concentrator

Part no. 967716-02

Style your hair one section at a time with precise, controlled airflow.

€23.37

Out of stock.

€23.37

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Non-slip heat mat is not working. You can solve this by ordering a new one below.

Non-slip heat mat

Part no. 967712-01

Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.

€4.30

Non-slip heat mat

Part no. 967712-01

Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.

€4.30

Out of stock.

€4.30

Keep me updated

You might need a replacement part.

It looks like the Platinum presentation case is not working. You can solve this by ordering a new one below.

Platinum presentation case

Part no. 968683-04

Protect your Dyson Supersonic™ hair dryer with our presentation case.

€67.00

Platinum presentation case

Part no. 968683-04

Protect your Dyson Supersonic™ hair dryer with our presentation case.

€67.00

Out of stock.

€67.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Storage hanger is not working. You can solve this by ordering a new one below.

Storage hanger

Part no. 967714-01

Stow your Dyson Supersonic™ hair dryer off the floor between uses.

€3.69

Storage hanger

Part no. 967714-01

Stow your Dyson Supersonic™ hair dryer off the floor between uses.

€3.69

You might need a replacement part.

It looks like the Display stand is not working. You can solve this by ordering a new one below.

Display stand

Part no. 968685-02

Engineered from steel to neatly hold your Dyson Supersonic™ hair dryer. Magnetic attachments can be attached and removed with one click.

Display stand

Part no. 968685-02

Engineered from steel to neatly hold your Dyson Supersonic™ hair dryer. Magnetic attachments can be attached and removed with one click.

You might need a replacement part.

It looks like the Gentle air attachment is not working. You can solve this by ordering a new one below.

Gentle air attachment

Part no. 969749-03

Fast yet gentle styling for fine hair and sensitive scalps.

€39.00

Gentle air attachment

Part no. 969749-03

Fast yet gentle styling for fine hair and sensitive scalps.

€39.00

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

Dyson Supersonic™ hair dryer 23.75 karat gold

Let's get your machine working.

Let's get your machine working.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Flyaway attachment

You might need a replacement part.

Gentle air attachment

You might need a replacement part.

Smoothing nozzle

You might need a replacement part.

Styling concentrator

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

You might need a replacement part.

Non-slip heat mat

You might need a replacement part.

Platinum presentation case

We need a little more information to help us solve your issue.

You might need a replacement part.

Storage hanger

You might need a replacement part.

Display stand

You might need a replacement part.

Gentle air attachment

Further help

Products

Dyson support

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For business

About Dyson

Let's get your machine working.

Let's get your machine working.

Maintaining your Dyson Supersonic™

How to clean the appliance

More help required

There is a problem with my machine

How to clean the filter

Noise

Airflow louder than usual

Issue resolved

Cleaning your filter - step by step

Check machine

Issue not resolved, please speak to our Customer Support Team

No power

Issue resolved

Issue not resolved, please speak to our Customer Support Team

Whistling sound

Whistling sound

Issue not resolved, please speak to our Customer Support Team

Single attachment

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Check machine

Issue not resolved, please speak to our Customer Support Team

Check the filter

Check machine

Issue not resolved, please speak to our Customer Support Team

Overheating

Performance

Airflow control

Clean the filter

Reset

Temperature

Power or electrical issue

Machine has no power

No lights

Re-test in correct voltage

Test the machine in a different plug socket

Lights

Clean the filter

Clean the filter

Check the electrics

Issue not resolved, please speak to our Customer Support Team

Clean the filter

The cable is hot

Check the machine

Hot cable

Clean the filter

Cleaning your filter - step by step

Issue not resolved, please speak to our Customer Support Team

Intermittent power

Intermittent power

Will not switch off

How to locate the serial number

Unusual smell

Dusty

Issue not resolved, please speak to our Customer Support Team

Burning smell

Check the filter

Reset

Visible issue

Accessories will not attach

Check all accessories

Issue not resolved, please speak to our Customer Support Team

Part broken

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Accessories will not magnetise onto the stand

Issue not resolved, please speak to our Customer Support Team

Regular filter maintenance

Issue not resolved, please speak to our Customer Support Team

Using your Dyson hair clips

Download the user manual

Products

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For business

About Dyson