Let's get your machine working
AM05 Hot+Cool Heater™
Let's get your machine working
AM05 Hot+Cool Heater™
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Troubleshooting
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Troubleshooting
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Power or electrical issue
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Issue resolved
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Intermittent power
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Issue not resolved, please speak to our Customer Support Team
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Power or electrical issue
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Power or electrical issue
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Machine will not turn on
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Check the electrics
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Power or electrical issue
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Troubleshooting
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Clicking noise
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Issue not resolved, please speak to our Customer Support Team
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Clicking when turning off
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Issue not resolved, please speak to our Customer Support Team
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Humming noise
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Performance
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Airspeed won't change
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Airspeed won't change
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Test the remote buttons
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Issue not resolved
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Airflow not as powerful
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Airspeed not as powerful
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Performance
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Performance
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Performance
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There's a problem with the oscillation
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My machine is not oscillating
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My machine is not oscillating
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Change the remote battery
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Test a button on the machine
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Replacement part required
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The oscillation won't turn off
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There's a problem with the oscillation
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Performance
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Troubleshooting
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Troubleshooting
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Visible issue
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E code on the display
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Cleaning the machine
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More help required
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How to find the serial number
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Issue resolved
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User guide
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Quick start guide
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Step by step
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How to change the airflow speed
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How to change the tilt function
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Heating modes
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Cool air mode
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Remote control
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How to assemble your Dyson machine
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How to use your Dyson machine
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How to change the temperature
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Replacing the remote control battery
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Replace the battery step by step
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please call us to resolve this problem.
It looks like the Remote control isn't working. We know how to fix it – we just can’t do it online.
One of our Dyson experts can help you get the parts or assistance you need.
Remote control
Part no. 922662-08
Stores magnetically on top of your machine.
€27.06
Remote control
Part no. 922662-08
Stores magnetically on top of your machine.
€27.06
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
AM05 Hot+Cool Heater™
