Let's get your machine working
Dyson Corrale™ straightener gift edition (Black Nickel/Fuchsia)Let's get your machine working
Dyson Corrale™ straightener gift edition (Black Nickel/Fuchsia)
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Charging your straightener
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More help required
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Troubleshooting
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Alert screens
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Issue not resolved, speak to our Customer Support Team
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Charger error
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Issue resolved
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Replacement part required
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Check the connector pins
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Flight-ready
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Issue resolved
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Flight-ready
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Reset
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Issue not resolved, speak to our Customer Support Team
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Too hot
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Understanding the sounds
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Performance
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Arms not opening or closing properly
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The flexing plates will not heat up
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My hair is snagging
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Check the machine
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Normal use
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Issue not resolved, speak to our Customer Support Team
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Run time issue
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Sleep mode is not working
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Power or electrical issue
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The charger isn't working
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The charger isn't working
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The charger isn't working
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Issue resolved
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Charge the machine
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Check the screen
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Order replacement
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Order replacement
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No power
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Check the screen
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Alert screens
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Alert screens
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The screen isn't working
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Unusual noise
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Buzzing noise
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Understanding the sounds
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Unusual smell
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Burning smell
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Yes - first few uses
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Visible issue
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The charging cable keeps detaching
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Flight-ready tag issue
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Flight-ready tag issue
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Replacement required
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Flight-ready tag issue
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Flight-ready tag issue
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Replacement required
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The heating plates are not perfectly aligned
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The heating plates do not touch
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Normal use
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Lights
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Flashing red
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Pulsing red
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Solid red light
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Solid white
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Replacement parts
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Flight-ready tag
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Flight-ready tag
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Flight-ready tag
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Charger
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Dock
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Foot pads
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Travel pouch
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Incorrect temperature unit displayed
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Adjusting the temperature
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Assembling the charging dock
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Changing temperature units
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Changing temperature units - step by step
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Getting started
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Getting started - step-by-step
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Check the connector pins
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Getting started
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Getting started
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Turning the prompt sounds on and off
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Sleep mode
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Styling guides
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Turning the machine on/off
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User guide
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User guide
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User guide
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Serial number location
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Cleaning your straightener
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Cleaning your straightener - step-by-step
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We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Flight-ready tag (Fuchsia) is not working. You can solve this by ordering a new one below.
Flight-ready tag (Fuchsia)
Part no. 970843-01
Replacement Flight-ready tag (Fuchsia) for your Dyson Corrale™ straightener.
€4.30
Flight-ready tag (Fuchsia)
Part no. 970843-01
Replacement Flight-ready tag (Fuchsia) for your Dyson Corrale™ straightener.
€4.30
€4.30
How to install this part
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Flight-ready tag (Fuchsia) is not working. You can solve this by ordering a new one below.
Flight-ready tag (Fuchsia)
Part no. 970843-01
Replacement Flight-ready tag (Fuchsia) for your Dyson Corrale™ straightener.
€4.30
Flight-ready tag (Fuchsia)
Part no. 970843-01
Replacement Flight-ready tag (Fuchsia) for your Dyson Corrale™ straightener.
€4.30
€4.30
How to install this part
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Charging dock is not working. You can solve this by ordering a new one below.
Charging dock
Part no. 970478-02
Stores and charges the straightener when not in use.
€79.95
Charging dock
Part no. 970478-02
Stores and charges the straightener when not in use.
€79.95
€79.95
You might need a replacement part.
It looks like the Foot pads is not working. You can solve this by ordering a new one below.
Foot pads
Part no. 970601-01
Replacement foot pads for your Dyson Corrale™ straightener.
€9.22
Foot pads
Part no. 970601-01
Replacement foot pads for your Dyson Corrale™ straightener.
€9.22
€9.22
You might need a replacement part.
It looks like the Heat-resistant travel pouch is not working. You can solve this by ordering a new one below.
Heat-resistant travel pouch
Part no. 970734-01
Replacement heat-resistant travel pouch for your Dyson Corrale™ straightener.
€46.12
Heat-resistant travel pouch
Part no. 970734-01
Replacement heat-resistant travel pouch for your Dyson Corrale™ straightener.
€46.12
€46.12