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Popular queries

Airspeed not as powerful

There is an issue with the display

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Please contact our customer service team on 01-475-7109, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Remote Control X 2 is not working. You can solve this by ordering a new one below.

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Out of stock.

€24.50

Keep me updated

You might need a replacement part.

It looks like the Remote Control X 2 is not working. You can solve this by ordering a new one below.

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Out of stock.

€24.50

Keep me updated

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Remote Control X 2 is not working. You can solve this by ordering a new one below.

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Out of stock.

€24.50

Keep me updated

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the 360° Glass HEPA and Activated Carbon Filter is not working. You can solve this by ordering a new one below.

360° Glass HEPA and Activated Carbon Filter

Part no. 965432-01

Sealed HEPA filter made from borosilicate microfibres, pleated hundreds of times, to capture 99.95% of ultrafine particles³ with activated carbon filter to remove gases and odours.

€72.00

360° Glass HEPA and Activated Carbon Filter

Part no. 965432-01

Sealed HEPA filter made from borosilicate microfibres, pleated hundreds of times, to capture 99.95% of ultrafine particles³ with activated carbon filter to remove gases and odours.

€72.00

You might need a replacement part.

It looks like the Remote Control X 2 is not working. You can solve this by ordering a new one below.

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Remote Control X 2

Part no. 969154-19

Curved and magnetized to store neatly on the machine.

€24.50

Out of stock.

€24.50

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

Dyson HEPA Purifier Cool™ TP09 Formaldehyde Purifying Fan (White/Gold)

Let's get your machine working

Let's get your machine working

Popular queries

Airspeed not as powerful

There is an issue with the display

You might need a replacement part.

Remote Control X 2

You might need a replacement part.

Remote Control X 2

You might need a replacement part.

Remote Control X 2

You might need a replacement part.

360° Glass HEPA and Activated Carbon Filter

You might need a replacement part.

Remote Control X 2

We need a little more information to help us solve your issue.

Further help

Products

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Let's get your machine working

Let's get your machine working

Replacing the remote control battery

Issue resolved

Replacing the remote control battery - step by step

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Voice control

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Google Assistant Help and Support

How do I connect my Dyson machine to my Google Assistant-enabled device?

Controlling a machine with your Google Assistant

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I'm having problems with Google Assistant